DOCUMENT GUEST INCIDENT

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Kind Hospitality Brand*

Barrio, Desired Location*

Fazoli's, Desired Location*

Infusion, Desired Location*

Macayo's, Desired Location*

Native, Desired Location*

O.H.S.O., Desired Location*

Panera, Desired Location*

Date of Incident*

Name of General Manager*

Manager on Duty*

Type of Accident*

If other, please explain*

# of Guests Injured*

Were minors involved?*

Was 911 called?*

Has Director of Operations been notified?*

Please attach completed Guest Incident Report*

Max. file size: 150 MB.

Please attach a picture of incident area or injury (if applicable)*

Max. file size: 150 MB.

Is there a video of the incident available? If so, please make sure to download to desktop and save.*

Submitted By*

Position (ex: DO/GM/AM)*

Contact Number*

Phone

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Kind people

our team members

Nava Singam

Owner & CEO

For the past 26 years (and counting), Nava has used a bold, thoughtful and caring approach. His genuine commitment to service guide our team's everyday operations.

Brian Durette

Executive VP of Accounting

Brian has proudly been responsible for part of the significant growth of the Kind portfolio from six to more than 30 restaurants.

Ana Spadafora

VP of Airport Operations

Ana has more than 15 years of progressive leadership experience within the food and beverage industry and the distinct ability to help high potential team members develop.

Tyler Pereyda

Director of Operations

With 10 years of experience in the hospitality industry, Tyler is passionate about making Native Grill & Wings the go to spot for all sports lovers.

Pat Tallon

Director of Operations

In the multi-unit capacity for 23 years, Pat has overseen and developed new concepts for hotels and national restaurant chains.

Chuck Allen

Director of Operations

From fine dining to quick casual, Chuck brings 25 years of managerial experience to the Kind team.

Kevin Wells

Director of Operations

Kevin Wells brings with him a total of 35 years in the restaurant industry working with brands such as Subway, KFC and Del Taco.

Jenny Maxson

Regional Catering Manager

A California girl at heart, Jenny is a former lifeguard, PE and swim teacher, and has had an accomplished career in the meeting and event planning industry for more than 25 years.

Founded
in 1996

A Culinary Cut Above

Taking Hospitality to Heart

Dominating much of the Arizona dining scene, Kind Hospitality’s portfolio boasts a breadth of well-known brands including Barrio Brewing Co., O.H.S.O. Brewery, Macayo’s Mexican Food, Uno Pizzeria, Panera Bread, Native Grill & Wings, Fazoli’s, Virtu Honest Craft and more.

At the core of Kind Hospitality’s mission is respect, intention, a desire to serve with gratitude and paying it forward — and these values all come from the heart.

Develop a vision statement
Grow your customer base

Increase your monthly sales
Beat your competition

DOCUMENT GUEST INCIDENT